Reflecting on unpredictable AI outputs, Truist’s AI leader details the shift from traditional models to GenAI. He illustrates how rigorous risk assessments and structured lifecycle processes ensure reliable decisions in financial services. This MIT SMR podcast transcript clarifies the importance of balancing innovation with safe, human-guided oversight.
Q&A
- What causes AI hallucinations?
- How does GenAI integrate with traditional systems?
- What regulatory frameworks guide AI risk management?