Harvard Business School assistant professor Iavor Bojinov presents a structured five-phase approach—project selection, model building, rigorous evaluation, strategic adoption, and ongoing management—to navigate AI’s probabilistic challenges, embed ethical safeguards, and maximize organizational impact.

Key points

  • Defines a five-phase AI project lifecycle: selection, development, evaluation, adoption, and management.
  • Emphasizes hypothesis-driven experimentation to tackle AI’s probabilistic nature and optimize performance.
  • Integrates ethical AI principles—fairness, transparency, privacy—throughout development to build user trust.

Why it matters: Embedding structured governance, ethical safeguards, and iterative evaluation into AI lifecycles dramatically reduces failure rates and turns experiments into sustainable, value-generating solutions.

Q&A

  • Why do AI projects fail more often than traditional IT initiatives?
  • What is responsible AI and why integrate it early?
  • How can experimentation improve AI project outcomes?
  • What metrics should organizations use beyond predictive accuracy?
  • How do you maintain user trust during AI adoption?
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