Reflecting on unpredictable AI outputs, Truist’s AI leader details the shift from traditional models to GenAI. He illustrates how rigorous risk assessments and structured lifecycle processes ensure reliable decisions in financial services. This MIT SMR podcast transcript clarifies the importance of balancing innovation with safe, human-guided oversight.

Lenovo’s revamped AI strategy highlights a shift from traditional IT to agile digital services. With a focus on speed, ease and technical expertise, the approach transforms support systems. As explained by MIT SMR’s Linda Yao, this initiative paves the way for businesses to see fast ROI with personalized, effective solutions.